Payment Policy

At Alpha Mart LLC, we strive to provide a transparent, secure, and user-friendly shopping experience for our valued customers in the United States. This Payment Policy outlines the terms and methods for processing payments on our website,https://alphamartllc.com.. By making a purchase on our site, you agree to adhere to the practices and procedures described in this policy.

1. Payment Methods

Alpha Mart LLC offers multiple secure and convenient payment options to suit the diverse needs of our U.S.-based customers:

Cash on Delivery (COD): This option is available for customers opting for physical delivery of antivirus software. Payment must be made in full upon receipt of the product.
Online Payments: Customers can choose from a variety of digital payment methods, including:
- Credit/Debit Cards: Payments are processed through secure gateways.
- Electronic Payment Platforms: Other reliable and secure options for electronic transactions.
All payment methods are designed to ensure the safety and confidentiality of your financial information.

2. Payment Process

To ensure a seamless transaction experience:

Customers must provide accurate and complete billing and payment details during the checkout process.
Payment confirmations will be sent to the registered email address after successful transaction processing.
Orders will be initiated only after payment has been verified. For COD orders, payment will be collected upon product delivery.

3. Payment Security

Alpha Mart LLC places utmost importance on the security of customer transactions:

All online payment transactions are processed through encrypted and secure payment gateways to protect your sensitive information.
We do not store your credit card or payment details on our servers.
Customers are encouraged to use trusted payment methods and verify transaction details for accuracy.

4. Pricing Transparency

Alpha Mart LLC is committed to maintaining clear and honest pricing practices:

All product prices displayed on our website are final and inclusive of any applicable taxes, unless stated otherwise.
There are no hidden charges or fees. Any additional costs (e.g., shipping fees for physical delivery) will be disclosed at the time of checkout.
Pricing discrepancies, if identified, will be promptly corrected, and customers will be notified accordingly.

5. Refund and Return Policy

As outlined in our Refund & Return Policy:

Refunds are not available once the product key has been activated and the software has been downloaded. Activation is considered as the completion of the purchase and delivery process.
For defective products, customers may request a refund or replacement by providing valid proof of defect (e.g., error screenshots or descriptions).
Refunds will be processed only after the defect is verified by our team.

6. Failed or Declined Payments

In the event of a failed or declined transaction:

Customers are advised to verify their payment information and ensure sufficient funds are available.
If issues persist, please contact your payment provider or our customer service team for assistance.

7. Currency and Payment Processing

All transactions on our website are processed in U.S. Dollars (USD).
Conversion or additional charges for currency exchange (if applicable) are the responsibility of the customer’s payment provider.

8. Intellectual Property Disclaimer

Alpha Mart LLC respects the trademarks, logos, and brand names of all third-party entities. These are included on our website for informational purposes only and should not be interpreted as endorsements, partnerships, or recommendations. Alpha Mart LLC is an independent retailer authorized to sell antivirus software.

9. Customer Responsibilities

To ensure a smooth payment experience, customers are required to:

Provide accurate billing and contact information during the purchase process.
Review product details and pricing carefully before completing the transaction.
Verify payment confirmations and retain transaction receipts for future reference.

10. Changes to this Policy

Alpha Mart LLC reserves the right to update or modify this Payment Policy at any time to reflect changes in business practices or legal requirements. The latest version will always be available on this page. Continued use of our website implies acceptance of the revised terms.

11. Contact Us

If you have questions or concerns about this Payment Policy, our customer service team is here to assist:

Email: support@alphamartllc.com
Phone: +1 (844) 751-4160
Business Address: 1930 Mozelle Dr, Marietta, GA 30062

Additional Information

Delivery Options: Products are delivered electronically (via email within 24 hours of payment confirmation) or physically to the shipping address provided.
Non-Refundable Policy: Refunds are not available after activation of product keys unless valid proof of defect is provided.
Transparency and Clarity: Alpha Mart LLC operates under clear and ethical payment practices to ensure customer trust and satisfaction.