Shopping Policy

Welcome to Alpha Mart LLC. We are dedicated to delivering a transparent, seamless, and customer-centric shopping experience for users within the United States. This Shopping Policy outlines the terms and conditions governing your interactions and transactions on our website,https://alphamartllc.com. Please read this policy carefully to understand your rights, responsibilities, and the practices Alpha Mart LLC adheres to.

1. Shopping Experience

Alpha Mart LLC is a registered company in the United States (EIN: 99-4198838) and operates as a third-party authorized online retailer of premium antivirus software. Our platform allows you to purchase genuine products from leading brands such as Norton Antivirus, McAfee Antivirus, Webroot Antivirus, ESET Antivirus, AVG, Avast, Malwarebytes, and Bitdefender.

Our goal is to ensure transparency in product information, pricing, and availability. Customers are encouraged to review product descriptions carefully before making a purchase to ensure compatibility with their devices and systems.

2. Payment Options

Alpha Mart LLC provides multiple secure payment methods to cater to diverse customer needs:

Cash on Delivery: Available for physical product shipments to valid addresses.
Online Payments: Secure transactions through credit/debit cards and electronic payment platforms.

All payments are processed securely, and customers must ensure that their billing details are accurate to avoid delays or complications.

3. Shipping & Delivery

Alpha Mart LLC offers flexible shipping and delivery options for customer convenience:

Electronic Delivery: Product keys are sent directly to the customer’s registered email address within 24 hours of payment confirmation. Ensure that the email provided is valid and functional to receive your product key promptly.
Physical Delivery: We deliver products to the physical address provided during checkout. Shipping timelines may vary based on the chosen delivery method.

Customers are responsible for providing accurate shipping information to avoid delays or errors in delivery.

4. Refunds and Returns

Due to the nature of digital products, Alpha Mart LLC follows a strict refund and return policy:

Refund Policy: Refunds are not available once a product key has been activated and the software downloaded. Customers are encouraged to verify product details prior to purchase.
Defective Products: If the product is found to be defective, customers must provide valid proof of defect (e.g., screenshots, error descriptions). Refunds or replacements will be processed only after the defect has been confirmed by our support team.
Refund requests without valid proof of defect will not be honored.

5. Product Information

Alpha Mart LLC takes every measure to provide accurate and up-to-date product descriptions. However:

All antivirus software specifications, features, and benefits are based on information provided by the respective manufacturers.
Discrepancies in product information may occasionally occur. In such cases, Alpha Mart LLC reserves the right to update or correct errors without prior notice.

6. Intellectual Property

Alpha Mart LLC respects the rights of all third-party entities. All trademarks, logos, and brand names mentioned on our website are solely the property of their respective owners and are included for informational purposes only. Alpha Mart LLC does not claim ownership or affiliation with these entities.

The inclusion of these third-party elements should not be interpreted as endorsements, partnerships, or recommendations by Alpha Mart LLC.

7. Customer Responsibilities

By shopping with Alpha Mart LLC, customers agree to:

Provide accurate and complete billing and shipping information during checkout.
Review product descriptions thoroughly to ensure compatibility with their devices and systems.
Use purchased antivirus software in compliance with licensing agreements and intended purposes.

8. Limitation of Liability

Alpha Mart LLC is not responsible for:

Issues arising from improper installation or misuse of antivirus software.
Failure to meet technical requirements for product functionality.
Delays or errors caused by incorrect customer information.

9. Changes to this Policy

Alpha Mart LLC reserves the right to update this Shopping Policy to reflect changes in business practices or legal requirements. Updates will be posted on this page. Continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Shopping Policy, please reach out to us:

Email: support@alphamartllc.com
Phone: +1 (844) 751-4160
Business Address: 1930 Mozelle Dr, Marietta, GA 30062

Our customer service team is dedicated to assisting you with inquiries related to shopping practices, shipping, payments, or other policy matters.

Additional Information

Products are delivered promptly, either electronically or physically.
Payment methods are secure and designed for customer convenience.
Refunds are not available once a product key is activated, except in cases of verified defects.
All terms and conditions comply with applicable laws and ethical business practices.