Terms & Conditions
Welcome to Alpha Mart LLC. These Terms & Conditions ("Terms") govern your access and use of our website, https://alphamartllc.com, and the services we offer as an independent e-commerce retailer specializing in antivirus software. By accessing or using our website, you agree to abide by these Terms. Please read them carefully.
1. General Information
Alpha Mart LLC is a registered company in the United States, EIN: 99-4198838, operating as a third-party authorized online retailer of antivirus software, including but not limited to Norton Antivirus, McAfee Antivirus, Webroot Antivirus, ESET Antivirus, AVG, Avast, Malwarebytes, and Bitdefender. Our business address is 1930 Mozelle Dr, Marietta, GA 30062, and we offer customer service via email at support@alphamartllc.com or by phone at +1 (844) 751-4160.
2. Scope of Services
Alpha Mart LLC provides antivirus software products through a transparent and user-friendly platform. Upon purchasing, users may choose electronic delivery via email (product key delivery within 24 hours) or physical shipment to their address.
3. Payment Terms
We accept various payment options, including:
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Cash on Delivery
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Online payment methods (credit/debit cards, electronic payment systems)
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Other secure electronic payment methods.
Payments are processed securely, and confirmations are provided immediately. Orders will be fulfilled only after payment confirmation.
4. Shipping and Delivery Policy
Alpha Mart LLC offers flexible delivery options:
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Electronic Delivery: Product keys are delivered within 24 hours to the email address provided during checkout. Customers are responsible for ensuring their email address is valid and accurate.
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Physical Delivery: We ship products to the physical address specified at the time of purchase. Delivery times may vary based on the shipping option selected.
5. Refund and Return Policy
Alpha Mart LLC upholds fairness and transparency in its refund and return policies. However:
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Refunds are not available once a product key has been activated and software downloaded.
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Defective items may be eligible for a refund only if the user provides valid proof of the defect.
6. Third-Party Trademarks and Intellectual Property
All trademarks, logos, and brand names mentioned on our website and in our communications belong to their respective owners. Alpha Mart LLC does not claim ownership or affiliation with these entities. References to third-party trademarks are made solely for informational purposes, ensuring transparency. These mentions should not be construed as endorsements or partnerships.
7. User Obligations
By using our website, you agree to:
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Provide accurate and complete information during checkout.
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Comply with all local, state, and federal laws governing online purchases.
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Use the purchased software only for its intended purpose and in accordance with its licensing terms.
8. Limitation of Liability
Alpha Mart LLC is not liable for any issues arising from incorrect use of the antivirus software or failure to comply with product instructions. Customers are responsible for ensuring their systems meet the technical requirements for software installation.
9. Modification of Terms
Alpha Mart LLC reserves the right to modify these Terms at any time to align with evolving business practices or legal requirements. Updates will be posted on our website, and your continued use of the site constitutes acceptance of the revised Terms.
10. Contact Information
For questions regarding these Terms, please reach out to our customer service team via email at support@alphamartllc.com or by phone at +1 (844) 751-4160.
Acknowledgment By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have questions or concerns, please contact our customer service team.